01.What Are Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Similar technologies include local storage, session storage, and pixels we refer to all of these collectively as "cookies" in this policy.
02.Our Approach to Cookies
CueVPN uses a minimal cookie footprint. We do not use advertising cookies, tracking pixels, or behavioural profiling technologies. Our goal is to use only the cookies that are strictly necessary to operate the website and improve your experience nothing more.
03.Cookies We Use
We use three categories of cookies:
Strictly Necessary
Always activeRequired for the website and app to function. Cannot be disabled.
session_tokenKeeps you logged in to your account30 dayscsrf_tokenProtects against cross-site request forgery attacksSessionplan_cacheStores your active subscription tier to avoid repeated API calls1 hourPerformance & Analytics
OptionalHelp us understand how visitors use the site so we can improve it. All data is anonymised.
_analytics_idAnonymous visitor identification for aggregate stats (self-hosted Plausible no third-party data sharing)1 yearperf_sampleSamples page load performance to detect regressionsSessionFunctional
OptionalRemember your preferences to personalise your experience.
localeStores your preferred language1 yearthemeStores your dark/light mode preference1 year04.Cookies We Do NOT Use
We explicitly do not use:
- ✕Google Analytics, Meta Pixel, or any third-party ad-tracking tools
- ✕Retargeting or behavioural advertising cookies
- ✕Social media tracking pixels
- ✕Browser fingerprinting
- ✕Cross-site tracking of any kind
05.Third-Party Cookies
Our website does not load third-party scripts that set cookies, with one exception: our payment provider Stripe may set cookies on checkout pages to prevent fraud. These cookies are governed by Stripe's Privacy Policy. We have no access to or control over these cookies.
06.Managing Your Cookie Preferences
You can control cookies in several ways:
- Cookie banner: When you first visit our site, you can accept or decline optional cookies via the consent banner.
- Account settings: Logged-in users can update cookie preferences at any time in Settings → Privacy.
- Browser settings: Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will break core functionality.
- Do Not Track: We honour the DNT browser header when it is set, we disable all optional cookies automatically.
07.Cookie Consent and Legal Basis
We rely on your consent (GDPR Article 6(1)(a)) for optional cookies and legitimate interest (Article 6(1)(f)) for strictly necessary cookies. You may withdraw consent for optional cookies at any time without affecting the lawfulness of prior processing. If you are in the EU or UK, you have the right to lodge a complaint with your national data protection authority if you believe we are processing cookies unlawfully.
08.Changes to This Policy
We will update this Cookie Policy when we add, change, or remove cookies. We will notify you of material changes via the cookie consent banner and, where required, request fresh consent. The current version is always available at cuevpn.com/cookies.
09.Contact
Questions about our use of cookies? Email us at privacy@cuevpn.com.